Terms & Conditions
Welcome to Pretty Doll Luxury Hair. By accessing or using our website and making a purchase, you agree to be bound by the following terms and conditions ("Agreement"). Please read this Agreement carefully before making a purchase.
1. Acceptance of Terms
By placing an order on our website, you hereby consent to these Terms and Conditions. If you do not agree with any part of this Agreement, you must not proceed with your purchase.
2. Acknowledgment of Purchase
By completing a transaction on our website, you acknowledge and agree that you are making a purchase voluntarily. You understand that this purchase is final and binding.
3. No Disputes
By agreeing to these Terms, you waive your right to dispute this purchase in the future. This includes, but is not limited to, any claims for refunds, chargebacks, or disputes regarding the transaction's validity.
4. Shipping policy
All orders are shipped with USPS or UPS
Once your order is placed it cannot be cancelled
Standard Processing time for hair is within 7-10 Business days (THE PROCESSING TIME IS HOW LONG IT TAKES FOR US TO PACKAGE YOUR ORDER AND SHIP IT OUT. THE PROCESSING TIME DOES NOT INCLUDE THE THE SHIPPING TIME)
BLACK FRIDAY SALE SHIPPING POLICY
Orders placed 10/24/25 - 10/27/25 will be shipped by 11/6/25
Orders placed 10/28/25 - 11/3/25 will be shipped by 11/13/25
Orders placed 11/4/25 - 11/10/25 will be shipped by 11/20/25
Orders placed 11/11/25 - 11/17/25 will be shipped by 11/27/25
Orders placed 11/18/25 - 11/24/25 will be shipped by 12/4/25
Orders placed 11/25/25 - 11/30/25 will be shipped by 12/11/25
5. Payment Terms
All payments must be made in full at the time of purchase. You agree to provide valid payment information and authorize us to charge the specified amount.
6. Customer Responsibilities
It is your responsibility to ensure that all information provided during the purchase process is accurate and up-to-date. We are not liable for any errors related to your account or payment information.
7. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site following any changes constitutes your acceptance of the new terms.
8. Contact Information
For any questions regarding these Terms and Conditions, please contact us at Prettydollluxhair@gmail.com
By clicking the “I Agree” button or by completing a purchase on our website, you indicate that you have read, understood, and agree to be bound by these Terms and Conditions.